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Forums - Manual uninstallation of VirusScan Enterprise 8.0i

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Sticky
(26 posts so far)
09/07/2007 14:47pm[quote]
IMPORTANT:



- The following instructions are intended to be used as a last option for removing VirusScan Enterprise from a system. Before attempting a manual uninstallation, all other methods for removing VirusScan Enterprise should be used. Administrators should use discretion when employing this solution.



- This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, see the following Microsoft Knowledge Base article: http://support.microsoft.com/kb/256986/EN-US/.



Stop and Disable running McAfee and other services:

Click Start, Run, type services.msc and click OK.
Right-click McAfee Framework and select Stop.
For each of the following services, right-click, select Properties, set the Startup type to Disabled, click Stop, and click OK.

Network Associates McShield (Mcshield.exe)
Network Associates Task Manager (VsTskMgr.exe)
If Simple Network Mail Protocol (SNMP) service is running it will lock the VSE80i Mcvssnmp.dll. To unlock the file and allow it to be deleted please stop the following services

SNMP Service
SNMP Trap Service
Uninstall components:

Click Start, Run, type cmd and click OK.
Change directory to \Program Files\Common Files\Network Associates\Talkback.
Type TBMON -Delref and hit Enter to decrement the counter for the McAfee Error Reporting Service.
Change directory to \Program Files\Network Associates\VirusScan.
Type Naiavfin -u and press Enter to flag the McAfee Filter (naiavfnx.sys) and TDI (mvstdinx.sys) drivers for removal after a system restart.
Change directory to \Program Files\Network Associates\Common Framework.
Type Frminst /remove=updater and press Enter to decrement the counter for the Common Framework service.
Change directory to \Program Files\Network Associates\VirusScan.
Type Regsvr32 /u Scriptproxy.dll and hit Enter to unregister the .DLL for Script Scanning.
If the McAfee AntiSpyware Enterprise Module 8.0 is installed, type CSSCAN /UninstallMAS and press Enter to remove it.
Delete registry values:

Click Start, Run, type regedit and click OK.
Navigate to [HKEY_CLASSES_ROOT\*\ShellEx\ContextMenuHandlers\VirusScan].
Right-click the key and select Delete.
Navigate to [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Run].
Right-click the value ShStatEXE and select Delete.
Restart the system.



NOTE : At this time, VirusScan components are no longer running. The system is unprotected. For security, you may wish to continue working while disconnected from the network.


Remove Registry Keys:

Click Start, Run, type regedit and click OK.
Select Edit, Find, type BB1D3FD5E498DCD4285751A99C28B934, and click Find Next.
Delete any matching entries found.
Repeat until no further entries are found.
Navigate to each of the following keys, right-click each, and select Delete:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\McShield]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\McTaskManager]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NaiAvFilter1]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NaiAvFilter10n] (where n is any number)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EntDrvnn] (where nn is any number)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NaiAvTdi1]
[HKEY_LOCAL_MACHINE\Software\Network Associates\Epolicy Orchestrator\Application Plugins\VIRUSCAN8000]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\Alert Client\VSE]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\Detect]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\Entercept]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\McPAL]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\McVSSNMP]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\NVP]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\On Access Scanner]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\On Demand Scanner]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\Shared Components\VirusScan Engine]
[HKEY_LOCAL_MACHINE\Software\Network Associates\TVD\VirusScan Enterprise]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{5DF3D1BB-894E-4DCD-8275-159AC9829B43}]

If the AntiSpyware Enterprise Module was installed:

[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\VSEMAS__8000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\McAfee Anti-Spyware Enterprise Module]
Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions], right-click the value Exchange Scan and select Delete.
Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs], right-click the value C:\WINDOWS\System32\EntAPI.dll, and select Delete.
Remove Directory Structure:

Use Windows Explorer to navigate to each of the following folders. Right click each, and select Delete:

\Program files\Network Associates\VirusScan
\Program files\Common files\Network Associates\Engine
\Documents and Settings\All Users\Start Menu\Programs\Network Associates
\Documents and settings\All Users\Application Data\Network Associates\BOPDATA
\Documents and settings\All Users\Application Data\Network Associates\VirusScan



Remove Files:

Use Windows Explorer to navigate to C:\WINDOWS\System32.
Right-click EntAPI.dll and select Delete.
Navigate to C:\WINDOWS\System32\Drivers.
Locate each of the following files, right-click each, and select Delete.

MVSTDInn.SYS
NAIAVFnn.SYS
EntDrvnn.SYS

NOTE : nn will be two alphanumeric characters such as 5x.
If the Lotus Notes Client is installed:

Open each copy of NOTES.INI and remove the following two lines:

AddInMenus=NCMenu
EXTMGR_ADDINS=NCExtMgr
Delete the following files from the Lotus Notes Program Files folder (default C:\Program Files\Lotus\Notes)

NCInstall.dll
NCDaemon.exe
NCTrace.dll
NCScan.dll
NCExtMgr.dll
NCMenu.dll
McAfee recommends the following to ensure a complete cleanup of VirusScan Enterprise:

Empty TEMP folders:

C:\Documents and Settings\\Local Settings\Temp
C:\WINDOWS\Temp
Remove previous .MSI file:

Navigate to C:\WINDOWS\Installer. Right-click each.MSI file and select Properties. If the Summary tab displays VirusScan, click OK, right-click the file and select Delete.
Remove the VirusScan Enterprise icons folder:

Navigate to C:\WINDOWS\Installer\. Right click the {5DF3D1BB-894E-4DCD-8275-159AC9829B43} folder and select Delete.
Restart the system.
These steps do not include instruction for removing the McAfee Error Reporting Service and Common Framework Service as these components may be shared with other McAfee products.

*Tnx to brett for the update*
Meveesontaise (Gast)
11/20/2010 20:05pm[quote]
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