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Forums - Virus Removal Team
Sticky
(26 posts so far) | | Just in case you need to refer to Virus Removal Team, you can to go to McAfee Help > click Technical Support > Contact McAfee Support (upper right side of page) > click on Virus Removal Support Options link. The available options that customer can choose from would be there.
Here’s the direct link that page: http://ts.mcafeehelp.com/?siteID=1
Remarks:
The options that don’t show a number need to be clicked, after doing so the page would change and then ask customer for billing information. The only one with a number visible is Gold Virus Removal Phone Per-Minute SupportAgent Assisted Virus Detection and Removal. The number is 9007724511. The time of availability is also stated there. Just to be sure of the information that we give our customers let’s just advise them to choose from the available options by letting them go to McAfeehelp.com.
We can also advise to run online scan on McAfeehelp.com before calling or contacting Virus Removal Team.
Here is the list of the options that customer has to contact Virus Removal Team:
Platinum Virus Removal Phone SupportRemote Controlled Virus Removal
Permit a skilled technician to remotely control your computer to scan and remove all viruses on your computer.
Available daily, 5am-11pm Pacific
Estimated Wait: 5 Minutes
Average Duration: 14 Minutes
Cost: (USD) $64.95 (charged to your credit card)
Platinum Virus Removal Chat SupportRemote Controlled Virus Removal
Permit a skilled technician to remotely control your computer to scan and remove all viruses on your computer.
Available daily, 5am-11pm Pacific
Estimated Wait: 5 Minutes
Average Duration: 14 Minutes
Cost: (USD) $29.95 (charged to your credit card)
Gold Virus Removal Phone SupportAgent Assisted Virus Removal
Speak with a skilled technician to scan and assist in removing viruses on your computer.
Available daily, 5am-11pm Pacific
Estimated Wait: 5 Minutes
Average Duration: 14 Minutes
Cost: (USD) $59.95 (charged to your credit card).
Gold Virus Removal Chat SupportAgent Assisted Virus Removal
Chat with a skilled technician to scan and assist in removing viruses on your computer.
Available daily, 5am-11pm Pacific
Estimated Wait: 5 Minutes
Average Duration: 14 Minutes
Cost: (USD) $19.95 (charged to your credit card)
Gold Virus Removal Phone Per-Minute SupportAgent Assisted Virus Detection and Removal
Speak with a technician on a per-minute basis to scan and assist in removing viruses on your computer.
Phone Number: 900-772-4511 (US customers only)
Available daily, 5am-11pm Pacific
Estimated Wait: 5 Minutes
Average Duration: 14 Minutes
Cost: (USD) $3.95 per minute (charged to your phone bill).
First 2 minutes are free.
Bronze Virus Diagnostics Phone SupportAgent Assisted Virus Detection
Speak with a technician using a one-time-charge to determine existence of viruses on your computer.
Available daily, 5am-11pm Pacific
Estimated Wait: 5 Minutes
Average Duration: 14 Minutes
Cost: (USD) $34.95 (charged to your credit card)
Free Virus Removal SupportSupport Forums for Virus Removal
Take advantage of a useful virus removal forum to get answers to your questions. This forum is monitored by many skilled individuals who can provide a wealth of knowledge based upon the questions that you propose.
Available 24 x 7
Estimated Wait: 24 - 48 hours
Average Duration: 24 - 48 hour response
Cost: Free
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Total users: 18
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