|
|
 |
=> Not registered yet?
Please note this list does not include the full terms of service (also known as your user agreement). These rules and guidelines are designed to help give a better understanding of what behavior is expected and make your experience more enjoyable and safe.
1. No discussion of any illegal activity or threats of violence. (ie. illicit drug use, including medical marijuana use, threats of suicide or self-injury, or threatened or intended physical harm). Discussions of suicide or self-harm that are deemed negative and therefore potentially injurious to others are also not permitted.
2. No use of explicit, obscene or vulgar language or images and/or messages, including racist remarks.
3. No advertising or links to advertising or "Spam" is permited (including signatures).
4. No use of multiple usernames. Please register and use only one username for the forums. Posting under multiple user accounts will result in administrative action (ie. banning).
5. If it shouldn’t be viewed by minors, then it shouldn’t be posted to the forums or chat rooms. This is a public, family-friendly forum. In addition, if something would not be considered “work safe” (to a boss or co-worker), then it shouldn’t be posted.
6. Do not disrespect moderators. Be respectful in both the forums and any private communications with moderators. Moderators are volunteers that donate many, many hours of their own time to help in the forums and chat rooms. Violations of this rule will not be tolerated.
7. No irrelevant or off-topic posts. Posts which are not relevant to the forum topic may be deleted at the moderator's discretion.
8. Use good judgement. NEVER rely on information or opinions exchanged via the forums or chat rooms to replace proven documentations
Forums - pop-ups
vhonelee19
(3 posts so far)
 | | P:
after cx installed mcafee suite on his/her pc pop-ups keep on popping up almost 3 out of 10 calls agents recives this kind of call
A:
even pop up blocker is turned on for the suite and tool bar and under internet options and tried to searched for the program pop up but could not find it almost every TS steps hav been exausted even the feared registry deletion for the pop-up program( as of now cx is advised to get local tech )
R:
not solved
| | | | sticker (Gast)
| | pop-ups can be caused by a lot of things, usual cause is potential spy ware or virus
possible that pc is already infected b4 installation of mcafee,
also try to do a scan scan before touching the registry
basing on your statement above it seems that you haven't tried to scan the pc
another thing than you can do is to clear the browser, temp folders, and restore browser back to defaulst.
take note of the pop ups if they are about health care or loans and check if theres any related program under add remove program and try to un-install it
downloading a new browser might also help
locating files and folders related tot he pop up under
documentsandsettings\user\applicationdata
might also help
removing third party tool bars can also resolve this issue
you can try this next time it worked for me | | | | vhonelee19
(3 posts so far)
| | thnx,..  | | | | Mama Mia
(2 posts so far) | | Are we allowed to assist the customer in running an online spyware scan? That can really be helpful but if we are not allowed to do it maybe an SME could do it for them. |
Answer:
Total topics: 35
Total posts: 59
Total users: 18
Online now (registered users): Nobody  |
|
 |
|
|
|
|
